._layout_17mrl_1{display:grid;grid-template-columns:var(--sidebar-width) 1fr;height:100%}._main_17mrl_7{overflow-y:auto;padding:32px}._sidebar_17mrl_12{display:flex;flex-direction:column;background:#171a23;color:#e5e7eb;padding:20px 0}._brand_17mrl_20{padding:0 20px 20px;font-size:16px;font-weight:700;color:#fff;border-bottom:1px solid rgba(255,255,255,.08);margin-bottom:12px}._nav_17mrl_29{list-style:none;margin:0;padding:0;flex:1}._navSection_17mrl_36{padding:16px 20px 6px;font-size:11px;text-transform:uppercase;letter-spacing:.04em;color:#7b8194}._navItem_17mrl_44{display:flex;align-items:center;justify-content:space-between;gap:8px;padding:10px 20px;color:#cdd1dc;text-decoration:none;font-size:13px}._navItem_17mrl_44:hover{background:#ffffff0f;color:#fff}._navItemActive_17mrl_60{background:#3457d540;color:#fff;font-weight:600}._badge_17mrl_66{font-size:10.5px;font-weight:700;padding:1px 7px;border-radius:999px;background:var(--color-danger);color:#fff}._footer_17mrl_75{padding:16px 20px 0;border-top:1px solid rgba(255,255,255,.08);margin-top:12px}._userName_17mrl_81{font-size:13px;font-weight:600;color:#fff}._userRole_17mrl_87{font-size:11px;color:#9aa0b0;text-transform:capitalize;margin-bottom:12px}._footerActions_17mrl_94{display:flex;flex-direction:column;gap:6px}._footerLink_17mrl_100{background:none;border:none;text-align:left;padding:6px 0;font-size:13px;color:#cdd1dc}._footerLink_17mrl_100:hover{color:#fff}._logoutButton_17mrl_113{color:#f28b8b}._logoutButton_17mrl_113:hover{color:#ff9f9f}._screen_ng1kx_1{display:flex;align-items:center;justify-content:center;min-height:100%;padding:24px}._card_ng1kx_9{width:100%;max-width:380px;background:var(--color-surface);border:1px solid var(--color-border);border-radius:var(--radius);box-shadow:var(--shadow-sm);padding:32px}._title_ng1kx_19{font-size:20px;margin-bottom:4px}._subtitle_ng1kx_24{color:var(--color-text-muted);font-size:13px;margin-bottom:24px}._field_ng1kx_30{margin-bottom:16px}._label_ng1kx_34{display:block;font-size:13px;font-weight:600;margin-bottom:6px}._input_ng1kx_41{width:100%;padding:9px 12px;border:1px solid var(--color-border);border-radius:6px;background:#fff;color:var(--color-text)}._input_ng1kx_41:focus{outline:2px solid var(--color-primary);outline-offset:-1px}._error_ng1kx_55{background:#fdecea;color:var(--color-danger);border:1px solid #f6c6c6;border-radius:6px;padding:8px 12px;font-size:13px;margin-bottom:16px}._primaryButton_ng1kx_65{width:100%;padding:10px 12px;background:var(--color-primary);color:#fff;border:none;border-radius:6px;font-weight:600}._primaryButton_ng1kx_65:hover:not(:disabled){background:var(--color-primary-hover)}._header_is3fu_1{display:flex;align-items:center;justify-content:space-between;margin-bottom:20px}._header_is3fu_1 h1{margin:0}._button_is3fu_12{padding:8px 14px;border-radius:6px;border:none;font-weight:600;font-size:13px;background:var(--color-primary);color:#fff}._button_is3fu_12:hover:not(:disabled){background:var(--color-primary-hover)}._buttonSecondary_is3fu_26{padding:6px 12px;border-radius:6px;border:1px solid var(--color-border);background:#fff;color:var(--color-text);font-size:12px;font-weight:600}._buttonSecondary_is3fu_26:hover:not(:disabled){background:#f2f3f5}._buttonDanger_is3fu_40{padding:6px 12px;border-radius:6px;border:1px solid #f3c1c1;background:#fff;color:var(--color-danger);font-size:12px;font-weight:600}._buttonDanger_is3fu_40:hover:not(:disabled){background:#fdecea}._panel_is3fu_54{background:var(--color-surface);border:1px solid var(--color-border);border-radius:var(--radius);box-shadow:var(--shadow-sm);padding:20px;margin-bottom:20px;max-width:480px}._panelTitle_is3fu_64{font-size:14px;margin-bottom:14px}._field_is3fu_69{margin-bottom:14px}._field_is3fu_69:last-of-type{margin-bottom:0}._label_is3fu_77{display:block;font-size:12px;font-weight:600;margin-bottom:5px;color:var(--color-text-muted)}._input_is3fu_85,._select_is3fu_86{width:100%;padding:8px 10px;border:1px solid var(--color-border);border-radius:6px;background:#fff;color:var(--color-text)}._input_is3fu_85:focus,._select_is3fu_86:focus{outline:2px solid var(--color-primary);outline-offset:-1px}._formActions_is3fu_101{display:flex;gap:8px;margin-top:18px}._error_is3fu_107{background:#fdecea;color:var(--color-danger);border:1px solid #f6c6c6;border-radius:6px;padding:8px 12px;font-size:13px;margin-bottom:14px}._tempPasswordBox_is3fu_117{background:#eef6ec;border:1px solid #bfe2b8;border-radius:6px;padding:12px 14px;margin-bottom:20px;font-size:13px}._tempPasswordBox_is3fu_117 strong{font-family:ui-monospace,SFMono-Regular,Menlo,Consolas,monospace;font-size:14px;background:#fff;padding:2px 8px;border-radius:4px;border:1px solid #cfe6c9;margin:0 6px}._tableWrapper_is3fu_136{background:var(--color-surface);border:1px solid var(--color-border);border-radius:var(--radius);box-shadow:var(--shadow-sm);overflow-x:auto}._table_is3fu_136{width:100%;border-collapse:collapse;font-size:13px}._table_is3fu_136 th{text-align:left;padding:10px 16px;font-size:11px;text-transform:uppercase;letter-spacing:.03em;color:var(--color-text-muted);border-bottom:1px solid var(--color-border);white-space:nowrap}._table_is3fu_136 td{padding:10px 16px;border-bottom:1px solid var(--color-border);vertical-align:middle}._table_is3fu_136 tr:last-child td{border-bottom:none}._badge_is3fu_171{display:inline-block;padding:2px 8px;border-radius:999px;font-size:11px;font-weight:600;background:#eef0f4;color:var(--color-text-muted)}._badgeAdmin_is3fu_181{background:#e8ecfd;color:var(--color-primary)}._badgeActive_is3fu_186{background:#e3f6e9;color:var(--color-success)}._badgeInactive_is3fu_191{background:#fdecea;color:var(--color-danger)}._actionsCell_is3fu_196{display:flex;gap:6px;white-space:nowrap}._emptyState_is3fu_202{padding:32px 16px;text-align:center;color:var(--color-text-muted)}._muted_is3fu_208{color:var(--color-text-muted)}._wrapper_1u7tn_1{display:flex;flex-direction:column;align-items:center;justify-content:center;text-align:center;gap:8px;padding:40px 24px;color:var(--color-text-muted);height:100%}._title_1u7tn_13{font-size:14px;font-weight:700;color:var(--color-text);margin:0}._description_1u7tn_20{font-size:13px;max-width:320px;margin:0}._retryButton_1u7tn_26{margin-top:8px;padding:7px 14px;border-radius:6px;border:1px solid var(--color-border);background:#fff;font-size:13px;font-weight:600;color:var(--color-text)}._retryButton_1u7tn_26:hover{background:#f2f3f5}._tabs_16ltk_1{display:flex;gap:4px;padding:10px 12px 0}._tab_16ltk_1{flex:1;display:flex;align-items:center;justify-content:center;gap:6px;padding:8px 6px;border:none;background:none;border-radius:6px;font-size:12.5px;font-weight:600;color:var(--color-text-muted)}._tab_16ltk_1:hover{background:#f2f3f5}._tabActive_16ltk_26{background:#e8ecfd;color:var(--color-primary)}._tabCount_16ltk_31{font-size:11px;padding:1px 6px;border-radius:999px;background:#00000014}._tabActive_16ltk_26 ._tabCount_16ltk_31{background:#3457d52e}._searchRow_16ltk_42{padding:10px 12px 0;position:relative}._searchIcon_16ltk_47{position:absolute;left:22px;top:50%;transform:translateY(-50%);color:var(--color-text-muted);pointer-events:none}._searchInput_16ltk_56{width:100%;padding:7px 10px 7px 30px;border:1px solid var(--color-border);border-radius:6px;font-size:13px;background:#fff}._searchInput_16ltk_56:focus{outline:2px solid var(--color-primary);outline-offset:-1px}._filterRow_16ltk_70{display:flex;flex-wrap:wrap;gap:6px;padding:8px 12px 10px}._select_16ltk_77{flex:1;min-width:96px;padding:5px 6px;border:1px solid var(--color-border);border-radius:6px;background:#fff;font-size:12px;color:var(--color-text)}._select_16ltk_77:disabled{color:var(--color-text-muted);background:#f7f7f8}._column_1b72u_1{display:flex;flex-direction:column;height:100%;border-right:1px solid var(--color-border);background:var(--color-surface);min-width:0}._listScroll_1b72u_10{flex:1;overflow-y:auto;padding:4px 0 12px}._item_1b72u_16{display:flex;align-items:flex-start;gap:10px;width:100%;padding:10px 12px;border:none;background:none;text-align:left;cursor:pointer;border-bottom:1px solid #f1f2f5}._item_1b72u_16:hover{background:#f7f8fa}._itemActive_1b72u_33{background:#eef1fd}._avatarWrap_1b72u_37{position:relative;flex-shrink:0}._avatar_1b72u_37{width:38px;height:38px;border-radius:50%;background:#dde1ea;color:#5b6272;display:flex;align-items:center;justify-content:center;font-size:13px;font-weight:700;overflow:hidden}._avatar_1b72u_37 img{width:100%;height:100%;object-fit:cover}._channelBadge_1b72u_62{position:absolute;bottom:-2px;right:-2px;border-radius:50%;border:2px solid var(--color-surface);display:flex}._itemBody_1b72u_71{flex:1;min-width:0}._itemTopRow_1b72u_76{display:flex;align-items:baseline;justify-content:space-between;gap:8px}._contactName_1b72u_83{font-size:13.5px;font-weight:600;color:var(--color-text);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}._timestamp_1b72u_92{font-size:11px;color:var(--color-text-muted);flex-shrink:0}._itemBottomRow_1b72u_98{display:flex;align-items:center;justify-content:space-between;gap:8px;margin-top:2px}._preview_1b72u_106{font-size:12.5px;color:var(--color-text-muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}._unreadBadge_1b72u_114{flex-shrink:0;background:var(--color-primary);color:#fff;font-size:10.5px;font-weight:700;min-width:17px;height:17px;border-radius:999px;display:flex;align-items:center;justify-content:center;padding:0 4px}._metaRow_1b72u_129{display:flex;align-items:center;gap:6px;margin-top:4px;flex-wrap:wrap}._statusBadge_1b72u_137{font-size:10px;font-weight:600;padding:1px 6px;border-radius:999px;background:#eef0f4;color:var(--color-text-muted);text-transform:uppercase;letter-spacing:.02em}._statusOpen_1b72u_148{background:#e3f6e9;color:var(--color-success)}._statusSnoozed_1b72u_153{background:#fef3e0;color:#a16207}._statusResolved_1b72u_158{background:#eef0f4;color:var(--color-text-muted)}._tagChip_1b72u_163{font-size:10px;padding:1px 6px;border-radius:999px;color:#fff;font-weight:600}._claimButton_1b72u_171{margin-top:4px;align-self:flex-start;padding:3px 10px;border-radius:999px;border:1px solid var(--color-primary);background:#fff;color:var(--color-primary);font-size:11px;font-weight:700}._claimButton_1b72u_171:hover:not(:disabled){background:var(--color-primary);color:#fff}._loadMoreRow_1b72u_188{padding:10px 12px;text-align:center}._loadMoreButton_1b72u_193{padding:7px 16px;border-radius:999px;border:1px solid var(--color-border);background:#fff;font-size:12px;font-weight:600;color:var(--color-text)}._loadMoreButton_1b72u_193:hover:not(:disabled){background:#f2f3f5}._imageButton_19vby_1{display:block;background:none;border:none;padding:0;cursor:zoom-in}._imageButton_19vby_1:focus-visible{outline:2px solid var(--color-primary);outline-offset:2px;border-radius:10px}._image_19vby_1{display:block;max-width:260px;max-height:320px;border-radius:10px;object-fit:cover}._imagePlaceholder_19vby_23{width:220px;height:160px;border-radius:10px;background:#0000000f;display:flex;align-items:center;justify-content:center;font-size:12px;color:var(--color-text-muted)}._card_19vby_35{display:flex;align-items:center;gap:10px;padding:10px 12px;border-radius:10px;background:#0000000a;border:1px solid rgba(0,0,0,.06);min-width:200px;max-width:260px}._cardIcon_19vby_47{flex-shrink:0;width:34px;height:34px;border-radius:8px;background:var(--color-primary);color:#fff;display:flex;align-items:center;justify-content:center;font-size:11px;font-weight:700;text-transform:uppercase}._cardBody_19vby_62{flex:1;min-width:0}._cardLabel_19vby_67{font-size:12.5px;font-weight:600;color:var(--color-text);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}._cardAction_19vby_76{font-size:11.5px;color:var(--color-primary);background:none;border:none;padding:0;display:flex;align-items:center;gap:4px;margin-top:2px}._cardAction_19vby_76:hover{text-decoration:underline}._lightboxOverlay_19vby_92{position:fixed;inset:0;background:#0a0c12d9;display:flex;align-items:center;justify-content:center;z-index:200;cursor:zoom-out;padding:24px}._lightboxImage_19vby_104{max-width:100%;max-height:100%;border-radius:6px}._column_18hdz_1{display:flex;flex-direction:column;height:100%;min-width:0;background:#f6f7f9}._header_18hdz_9{display:flex;align-items:center;gap:12px;padding:12px 16px;background:var(--color-surface);border-bottom:1px solid var(--color-border);flex-wrap:wrap}._headerIdentity_18hdz_19{display:flex;align-items:center;gap:10px;min-width:0}._headerAvatar_18hdz_26{width:36px;height:36px;border-radius:50%;background:#dde1ea;color:#5b6272;display:flex;align-items:center;justify-content:center;font-size:12px;font-weight:700;flex-shrink:0}._headerName_18hdz_40{font-size:14px;font-weight:700;color:var(--color-text);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}._headerMeta_18hdz_49{font-size:11.5px;color:var(--color-text-muted);display:flex;align-items:center;gap:6px}._presenceDot_18hdz_57{width:7px;height:7px;border-radius:50%;background:#c7cad3;display:inline-block}._presenceDotOnline_18hdz_65{background:var(--color-success)}._headerActions_18hdz_69{margin-left:auto;display:flex;gap:6px;flex-wrap:wrap}._actionButton_18hdz_76{padding:6px 12px;border-radius:6px;border:1px solid var(--color-border);background:#fff;font-size:12px;font-weight:600;color:var(--color-text)}._actionButton_18hdz_76:hover:not(:disabled){background:#f2f3f5}._actionButtonPrimary_18hdz_90{border-color:var(--color-primary);color:var(--color-primary)}._actionButtonDanger_18hdz_95{border-color:#f3c1c1;color:var(--color-danger)}._scrollArea_18hdz_100{flex:1;overflow-y:auto;padding:16px 18px;display:flex;flex-direction:column;gap:2px}._loadOlderSentinel_18hdz_109{text-align:center;padding:8px;font-size:11.5px;color:var(--color-text-muted)}._dateSeparator_18hdz_116{display:flex;align-items:center;justify-content:center;margin:14px 0 8px}._dateSeparator_18hdz_116 span{background:#0000000f;color:var(--color-text-muted);font-size:11px;font-weight:600;padding:3px 10px;border-radius:999px}._bubbleRow_18hdz_132{display:flex;margin:3px 0}._bubbleRowOutbound_18hdz_137{justify-content:flex-end}._bubbleRowInbound_18hdz_141{justify-content:flex-start}._bubble_18hdz_132{max-width:min(72%,480px);padding:8px 10px;border-radius:12px;font-size:13.5px;line-height:1.4;box-shadow:var(--shadow-sm);word-break:break-word;white-space:pre-wrap}._bubbleInbound_18hdz_156{background:#fff;color:var(--color-text);border-bottom-left-radius:3px}._bubbleOutbound_18hdz_162{background:#d9e2ff;color:#1b2450;border-bottom-right-radius:3px}._bubbleFailed_18hdz_168{background:#fdecea;outline:1px solid #f3c1c1}._bubbleAuthor_18hdz_173{font-size:11px;font-weight:700;color:var(--color-primary);margin-bottom:2px}._bubbleFooter_18hdz_180{display:flex;align-items:center;justify-content:flex-end;gap:4px;margin-top:3px;font-size:10.5px;color:#00000073}._tickRead_18hdz_190{color:#2f6fed}._tickFailed_18hdz_194{color:var(--color-danger)}._resendButton_18hdz_198{background:none;border:none;color:var(--color-danger);font-size:11px;font-weight:700;padding:0;margin-top:2px}._resendButton_18hdz_198:hover{text-decoration:underline}._noteRow_18hdz_212{display:flex;justify-content:center;margin:6px 0}._noteBubble_18hdz_218{max-width:80%;background:#fff6da;border:1px solid #f0e0a0;color:#6b5300;border-radius:10px;padding:8px 12px;font-size:12.5px;white-space:pre-wrap}._noteHeader_18hdz_229{font-size:10.5px;font-weight:700;text-transform:uppercase;letter-spacing:.03em;margin-bottom:3px;opacity:.8}._noteComposerRow_18hdz_238{display:flex;justify-content:center;padding:8px 18px 0;background:var(--color-surface)}._noteComposerBubble_18hdz_245{width:100%;max-width:100%;background:#fff6da;border:1px solid #f0e0a0;border-radius:10px;padding:6px 12px}._noteTextarea_18hdz_254{width:100%;border:none;background:transparent;resize:none;font:inherit;font-size:12.5px;color:#6b5300}._noteTextarea_18hdz_254:focus{outline:2px solid var(--color-primary);outline-offset:-1px}._tagsRow_18hdz_269{display:flex;flex-wrap:wrap;align-items:center;gap:6px;padding:8px 18px;background:var(--color-surface);border-bottom:1px solid var(--color-border)}._tagChip_18hdz_279{display:flex;align-items:center;gap:5px;font-size:11px;font-weight:600;color:#fff;padding:2px 4px 2px 8px;border-radius:999px}._tagRemove_18hdz_290{background:#ffffff4d;border:none;border-radius:50%;width:14px;height:14px;display:flex;align-items:center;justify-content:center;color:#fff;padding:0}._addTagButton_18hdz_303{background:#eef0f4;color:var(--color-text-muted);border:none;padding:3px 10px;border-radius:6px;font-size:11px;font-weight:600}._addTagButton_18hdz_303:hover{background:#e2e4e9;color:var(--color-text)}._tagSelect_18hdz_318{padding:4px 6px;border:1px solid var(--color-border);border-radius:6px;font-size:11.5px;background:#fff}._typingRow_18hdz_326{padding:4px 18px 10px;font-size:12px;color:var(--color-text-muted);font-style:italic}._wrapper_1bhjm_1{background:var(--color-surface);border-top:1px solid var(--color-border)}._attachmentPreview_1bhjm_6{display:flex;align-items:center;gap:8px;padding:8px 16px 0}._attachmentChip_1bhjm_13{display:flex;align-items:center;gap:8px;background:#eef0f4;border-radius:8px;padding:5px 8px;font-size:12px;color:var(--color-text);max-width:260px}._attachmentName_1bhjm_25{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}._attachmentRemove_1bhjm_31{background:none;border:none;color:var(--color-text-muted);display:flex}._attachmentRemove_1bhjm_31:hover{color:var(--color-danger)}._inputRow_1bhjm_42{display:flex;align-items:flex-end;gap:8px;padding:10px 16px;position:relative}._iconButton_1bhjm_50{flex-shrink:0;width:34px;height:34px;border-radius:50%;border:none;background:none;color:var(--color-text-muted);display:flex;align-items:center;justify-content:center}._iconButton_1bhjm_50:hover:not(:disabled){background:#f2f3f5;color:var(--color-text)}._textarea_1bhjm_68{flex:1;resize:none;border:1px solid var(--color-border);border-radius:18px;padding:9px 14px;font-size:13.5px;line-height:1.4;max-height:140px;font-family:inherit}._textarea_1bhjm_68:focus{outline:2px solid var(--color-primary);outline-offset:-1px}._textarea_1bhjm_68:disabled{background:#f7f7f8;color:var(--color-text-muted)}._sendButton_1bhjm_90{flex-shrink:0;width:36px;height:36px;border-radius:50%;border:none;background:var(--color-primary);color:#fff;display:flex;align-items:center;justify-content:center}._sendButton_1bhjm_90:disabled{background:#c7cad3}._quickReplyPopover_1bhjm_107{position:absolute;bottom:56px;left:16px;right:16px;max-height:220px;overflow-y:auto;background:#fff;border:1px solid var(--color-border);border-radius:10px;box-shadow:0 8px 24px #10182824;z-index:20}._quickReplyItem_1bhjm_121{width:100%;text-align:left;padding:8px 12px;border:none;background:none;border-bottom:1px solid #f1f2f5}._quickReplyItem_1bhjm_121:hover,._quickReplyItemActive_1bhjm_131{background:#f2f3f5}._quickReplyShortcut_1bhjm_135{font-size:12px;font-weight:700;color:var(--color-primary)}._quickReplyTitle_1bhjm_141{font-size:11.5px;color:var(--color-text-muted);margin-left:6px}._quickReplyBody_1bhjm_147{font-size:12px;color:var(--color-text);margin-top:2px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}._quickReplyEmpty_1bhjm_156{padding:12px;font-size:12px;color:var(--color-text-muted)}._errorBanner_1bhjm_162{padding:6px 16px 0;font-size:12px;color:var(--color-danger)}._blockedBanner_1bhjm_168{padding:14px 16px;font-size:13px;color:var(--color-text-muted);text-align:center}._windowBanner_1bhjm_175{padding:10px 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